Freight Logistics Solutions (FLS) is one of the UK’s leading providers of end-to-end supply chain solutions. A digital freight forwarder, FLS offer logistical solutions derived from working backgrounds and expertise in operational, supply chain and logistics – with the ultimate business purpose of improving our clients’ transport service levels whilst reducing costs.
FLS has a vast global network of preferred suppliers and quality carriers. Customers benefit from improved security, guaranteed service levels, greater flexibility, traceability and time-definite deliveries. It offers a range of services to suit all clients’ freight handling needs from occasional transport usage right through to organisations looking to completely outsource their transport management department.
Due to the continued fast growth of the business, an exciting opportunity has arisen for a Data Systems Analyst to join our company. They will work for an independently owned, multi-award winning business with headquarters in Pontypool, South Wales.
Role summary:
Business Systems Analyst – 22-25k
Role would suit someone early in their business analyst career who doesn’t mind getting their hands dirty with manual work while analysing and implementing innovative solutions to automate and improve
Key Responsibilities:
Provide ongoing support and maintenance for FLS business systems, including troubleshooting issues and implementing updates.
- To assist with the day-to-day management and manual updates of core systems
- Supporting the Operational and Sales teams where required by processing and recording documentation for both client and suppliers
- Analyse current businesses processes and systems to identify inefficiencies and areas for improvement and automation
- To support the Business Systems manager with liaison between Internal / external users and external technology partners
- Support the business systems manager with projects and initiatives from initiation to completion, ensuring timely delivery within scope and budget
- Carry out daily compliance checks and oversight reporting communicating results to business and helping resolve any breaches
- Chase supplier delivery documentation (PODs) and submit to business portals
- Process carrier and client applications, engage and onboard users onto the company’s core platforms
- Carry out data cleansing tasks
- Basic system configuration and data tasks (user administration etc.)
This job description provides a general overview of the role and its responsibilities but additional duties may be assigned as necessary. The successful candidate will be expected to adapt to the dynamic needs of a rapidly evolving innovate technology business and contribute to the overall success of the organisation.
Key tasks
- Supporting the Data Director on all IT related tasks
- Supporting other team members in meeting their objectives
- Dealing with staff IT support calls – email or telephone
- Adding data to our Customer Relationship Management (CRM) system
- Assist with generating key client data for weekly/monthly review
- Assist with generating key supplier data for monthly review
- Oversight of business processes – producing reports for departmental review
- Assist with onboarding new carriers via phone
- Assist with FLS Carrier Portal queries from carriers and colleagues
- Carrier compliance checks and proactive compliance chasing
Key skills
Benefits provided
- Full in-house and external training provided
- Laptop and mobile phone
- Full Private Medical Insurance
- Discounted Gym Membership
- Holidays + Bank Holidays + additional day Birthday leave
- Additional holiday accrual each year worked – up to 7 years.
- Wellbeing support programme – Reddot 365Access to a range of support programmes with mini health checks, and access to an external 24/7 confidential helpline
- Monthly Kudos recognition scheme
- Free Parking
