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Rob Thomas joins commercial team on digitalisation and sustainability


FLS is delighted to welcome on board, Sales Management Consultant Rob Thomas, born and bred in Caerphilly, South Wales. Rob joins the commercial team with a wealth of high performing technology sales experience gained from the full spectrum of the SaaS sales process experience from account management, customer success, and sales management.

After completing his degree in Media and Communications and after a start with Randstad Recruitment, Rob went into a six-year senior sales role with Oxford University Press – spearheading the organisations transition from print to digital delivery of educational materials – then 5 years at Wolters Kluwer in SaaS publishing in digital transformation in the healthcare sector – focusing on materials produced by doctors for doctors, developing improved medical decision making.

Rob enjoys watching and coaching football, holidaying with the family, red wine and all types of music.

Rob will be developing business sales, fully engaged in the digitalisation aspects of our service value chain, with specific focus on the promotion of ‘FLS emissions manager’ to customers requiring market leading accredited carbon emissions data. If you’d like to have a chat with him about your freight transport solution – contact him now [email protected]

Transporeon Summit Review 2023

The transport industry is one of the leading sources of carbon emissions, and it was interesting for our team to attend the Transporeon logistics summit in Barcelona last week, meeting with EU shippers and carriers discussing transforming road logistics and tackling scope 3 emissions whilst reviewing the requirements needed across the sector on their road to net zero.

It is clear from all the sector leaders that the HGV element of the sector is one of the most difficult to decarbonise, there is commitment and fantastic green shoots of progress with alternate fuel development, rail transportation, EV vehicles, and even autonomous trucks, however more investment and infrastructure improvements are needed to make these developments accessible for shippers.

From a UK perspective it was concerning to see the government back pedalling on key green policies last week, particularly with the five-year push back of for the phase out of petrol and diesel cars, while the HGV phase out dates have not been featured, expectations are the phase out dates are also likely to be at risk.

For now, and when increased further carbon efficient options are readily available the commitment must be on optimising and digitalising the overall process, through implementing stronger more intuitive technology and data insight into supply chains.

With both the UK and EU confirming that 30% of commercial vehicles on the road are being driven empty, there is an immediate impact in reducing carbon emissions through reducing this empty mileage.

FLS can provide a reduced carbon freight solution through empty mileage mitigation, combined with carbon tracking and reporting and a full commitment to continue the increased available options for alternate fuels, rail, and EV vehicles.

To find out how FLS can support your business in reducing carbon emissions then please get in touch.

Ieuan Rosser CEO

FLS Expands the Team to Drive Business Growth

Award-Winning Freight Logistics Solutions Expands Team to Drive Business Growth

Freight Logistics Solutions (FLS) a renowned leader in digital freight forwarding and logistics industry, is proud to announce its continued commitment to business growth through the strategic expansion of its staff. FLS has recently made substantial investments in talent acquisition, welcoming five new professionals to its team over the past six weeks.

  FLS is pleased to welcome Paula Sekei as its new customs manager. With an impressive 20 years of experience, Paula will provide expert guidance and support to FLS’s new customs clients, ensuring compliance and efficiency in their operations. The customs team is growing steadily providing customers with excellent advice, support, export and import declarations and transit documents.

Megan Dwyer has joined FLS’s Head Office as a Customer Agent, bringing her expertise to the Client Services team. In this role, Megan will handle daily bookings from FLS contracted clients, supporting the allocation from a resource of over 50,000 vehicles across the UK and Europe and ensuring exceptional capacity, service, and satisfaction.

Gabi Williams, another valuable addition to the FLS team, has also taken on the role of Client Solutions Manager. Gabi will be responsible for managing the Midlands region, leveraging her extensive experience to deliver tailored solutions and exceptional service to FLS clients.

Janine Catley has been appointed as FLS’s new Client Solutions Manager, based in the FLS Derby office on St Christophers Way. With a focus on new business in the East region, Janine will play a pivotal role in forging strong client relationships and driving growth in this area.

Additionally, Victoria Thomas has re-joined FLS as a Customs Administrator, Victoria’s expertise will contribute to the seamless management of customs processes, further enhancing FLS’s service offerings.

Ieuan Rosser, CEO, expressed his enthusiasm for the new team members, stating, “I’m delighted to welcome these talented individuals to the FLS team. Their diverse backgrounds and wealth of experience significantly enhance our resources, enabling us to better serve our growing number of clients. FLS is as focussed as ever on its digitalisation process and maximising our value both through the cost of our transport provision and added services such as our Carbon saver dashboard and reporting portal. As they seamlessly integrate into our team, I am confident in their ability to make a substantial impact on our growth in new business and expanding customs work. I look forward to their continued contributions and supporting our ongoing success.”

FLS’s commitment to investing in top-tier talent reflects its dedication to providing exceptional logistics solutions and exceeding client expectations. With the addition of these skilled professionals, FLS is well-positioned to continue its upward trajectory and solidify its position as a leader in the industry.


For media inquiries, please contact:

Paul Cleverley – Marketing & Communications Director

Freight Logistics Solutions

01633 288 400

[email protected]


In the modern landscape of manufacturing, where precision, efficiency and of course cost are paramount, the integration of digitalisation into business management has emerged as essential requirements certainly when we consider sustainability. Globally governments are tightening their grip on emissions, pushing manufacturers to only track but to reduce their direct and indirect emissions.

In the make UK recent insights report they comment that the need to reduce carbon is now embedded in most companies’ business plans with a quarter of Britain’s manufactures stating digitalisation has led to decarbonisation and strengthening their ability to achieve net zero targets.

It is really positive to hear that manufacturers have a focus on sustainability and are embracing digitalisation and emission reduction activities aligned to Scope 1 and 2.  This focus is now quickly moving to the Scope 3 based indirect emissions, which is presenting challenge.

With the current state of encouragement rather than requirement to report scope 3 emissions within the UK, this is projected to follow the European union’s decisive steps, and start with mandating reporting through legislation, with the expected requirement for businesses to act to show measurements and reductions in their indirect emissions.

For most manufactures the majority of indirect emission will be related to the logistics involved in distributing goods, but unfortunately many supply chain networks do not have the capabilities to provide data and sustainability activities against their carbon emissions.

At FLS we can support this.

By working with FLS, you can stay one step ahead of regulations and the competition. FLS provide manufactures a one point of contact to enable scalability from accessing the UK largest network of road-based carriers including a growing number of HVO100 and electric vehicles, all with emission tracking and reporting.

Data is provided on a load-by-load basis, and available in live reporting against vehicle date range, vehicle type, routes, clients and delivery sites.

The most recent UK empty mileage statistics have highlighting inefficient vehicle utilisation by detailing that 29.8% of all UK road mileage was driven empty:

FLS technology and data approach targets these inefficiencies through engaging this scaled supply chain by proximity and not point of origin, demonstrating instant improvements in empty mileage mitigation and subsequent carbon emission savings.

FLS understand the urgency of climate responsibility and the requirements of a logistics service provider to the manufacturing sector to provide an immediate solution to embrace digitalisation for decarbonization considering the scope 3 requirements.

With a team of technology, data and logistics specialists readily available, we encourage any manufacture to get in contact to see how FLS could support your business with recording and reducing carbon emissions across your supply chain.


Ieuan Rosser CEO

Green Freight >

Megan Dwyer joins the team

FLS are super pleased to welcome our newest addition to the FLS Team, Newport (Bassaleg) girl Megan Dwyer who has joined the FLS customer service team.

Previously working as a Merchandiser for H&M for 4 years whilst putting herself through University studying Engineering then recruited into GP Logistics as Logistics and Customs Coordinator, Megan spent 2 years specialising in UK Global Steel Imports, vehicles into the Netherlands and of course customs.

Before joining FLS Megan had spent 6 months travelling South America – working for Dogs Charity in Uruguay and Argentina and topping up her Spanish.

Now living in Cwmbran, after travel Megan loves spending time walking the dogs, two very lovely Border Collies, reading, poetry and song writing, making music, and when she can fit it in the Gym, Painting, and sculpture oh and not to mention she is now studying a further degree Environmental Science with Open University.

Ieuan Rosser CEO commented ‘We are very pleased to welcome Megan, she sits perfectly between the customer service and ever-expanding customs team, looking after our clients daily needs, she is fun and versatile bringing some unique knowledge to the company skill base,

New Addition to the Customs Team

FLS is delighted to introduce a new senior member of our Customs team Paula Sekei

Born and grew up in Transylvania, at 17 Paula won a Maths Scholarship to The London School of Economics, on completion, she was recruited by Dachser initially as a customs coordinator, then moving through the customs ranks across 14 years, managing accounts such is Aldi and specialising in controlled excise goods and setting up bonded warehouses completing her experience as Excise Customs Manager.

Paula then decided to go back into Education and took a second degree in Forensic Psychology in Northampton before in 2020 during Brexit after being headhunted by Ziegler to provide customs mainly for London Gateway – Paula set up an office in Newport where over just 3 years expanded her team to 11 export and 12 import agents across all international trade process.

Based in Cardiff, in her spare time Paula likes to hang out with family, walking her Cavapoo, cycling, cooking and she likes to read, do puzzles dance classes (Latin Salsa, Zuma), travel and of course flip and upcycle furniture.

Ieuan Rosser CEO commented ‘fantastic to get Paula onboard, she is a significant addition to our expanding customs team, her knowledge of excise, bonded process and complex customs is unprecedented, she speaks 4 languages on top of Romanian and is a delight to work with, welcome to the FLS family’.

New Addition to the Customs Team

Outsourcing Customs

The Key to Streamlining International Trade Compliance Processes

Customs and trade compliance is a complex and ever-changing component of international trade, that demands specialised knowledge and constant attention. Companies engaged in global trade face numerous challenges, including evolving regulations, tariffs, border security, documentation requirements, and reporting obligations. Managing these tasks in-house can be costly, time-consuming, and risky. However, there is a solution that can help businesses save costs, increase efficiency, improve quality, security and reduce risks: outsourcing customs and trade compliance processes.

 Outsourcing customs and trade compliance offers several advantages. First and foremost, it allows companies to focus on their core competencies and strategic goals by freeing up internal resources. Instead of dedicating time and effort to navigating the complexities of customs and trade compliance, businesses can rely on the expertise, resources, and technology of a trusted outsourcing partner. This partner can handle the operational tasks involved in complying with customs and trade regulations, allowing the company to redirect its attention to more critical aspects of its operations.

The typical challenges faced by businesses in the field of customs include a lack of internal capacity or expertise, a lack of transparency or consistency in compliance processes, high costs and risks, and the complexity and volatility of the field. Outsourcing helps address these challenges in several ways. Firstly, it provides access to specialised knowledge and skills that may not be available within the organisation. Instead of hiring and training staff for these tasks, companies can rely on the expertise of their outsourcing partner. This not only saves costs but also ensures that compliance processes are performed according to industry best practices and evolving standards.

Additionally, outsourcing streamlines and automates customs and trade compliance processes, reducing manual work and human errors. By leveraging advanced software solutions and technology, outsourced partners can improve the speed and accuracy of data entry, documentation, reporting, communication and archiving. This efficiency gain not only saves time but also reduces the risk of errors that can lead to penalties, fines, and delays. Moreover, outsourcing helps companies stay updated and adapt quickly to changes in regulations, geopolitical events, trade disputes, and technological developments. Outsourcing partners monitor these changes and ensure that their clients remain compliant and well-prepared.

When considering outsourcing customs, businesses need to carefully select a partner that meets their specific needs. Several factors should be considered, including the partner’s expertise and experience in the field, their technological capabilities and adaptability to existing systems, their flexibility and responsiveness (if sometimes you need your declaration produced in 15 minutes – can they do it?), their compliance with industry standards and regulations, and their communication and collaboration practices. By choosing the right partner, businesses can unlock the full potential of international trade while minimising costs, risks, and complexities.

It’s important to note that not all customs tasks are suitable for outsourcing. Customs and trade compliance processes can be divided into operational tasks and strategic tasks. Operational tasks, which are more standardised, repetitive, labour-intensive, or technology-dependent, are more suitable for outsourcing. These tasks include product classification, documentation preparation or verification, filing, duty calculation, and audit support. On the other hand, strategic tasks, which involve planning or decision making related to the organisation’s business objectives or goals, may be outsourced to a limited extent or in collaboration with the in-house team. Examples of strategic tasks include trade advisory, compliance management, risk assessment, and duty optimisation.

In conclusion, outsourcing customs and trade compliance processes can offer significant benefits to businesses engaged in global trade. By leveraging the expertise, resources, and technology of an outsourcing partner, companies can save costs, increase efficiency, improve quality, and reduce risks. It is crucial to carefully choose a partner that aligns with the company’s needs and requirements. By outsourcing the right tasks and working with a reliable partner, businesses can navigate the complexities of customs and trade compliance effectively, unlocking the full potential of global trade.

If you are considering outsourcing your customs brokerage services, FLS is a renowned name in the industry. FLS offers bespoke, reliable back-office services for customs. get in touch with FLS and discuss your project requisites with experienced professionals.

Ieuan Rosser, CEO

The vital role vehicle capacity plays in successful logistics for manufacturers

Improve your freight transport capacity

In today’s fast-paced global marketplace, manufacturers understand the significance of seamless freight movements for their businesses. The efficient transportation of goods is paramount to meet customer demands, maintain competitive advantage, and optimise supply chain operations. A crucial element in achieving this goal lies in the capacity and availability of reliable freight vehicles provided by your freight forwarder.

Manufacturers not only rely heavily on their transport providers to react quickly to their needs and flex their transport provision and capacity in line with the peak and flow demands of their business, but they also rely on their expertise to ensure their goods are transported ergonomically, safely and promptly. The scale and quality of carriers in your transport providers portfolio is vitally important to ensure demands are met in this ever-changing economic landscape.

The embracing of the role of strong data and the usage of a digital freight forwarder could be the answer to ensuring manufactures have the freight capacity that they need for economic success.

FLS Onsite LogisticsUnlike a traditional haulier, fundamentally a digital freight forwarder uses digital technology to secure and engage the best possible transport solution on behalf of their clients, uninhibited by time and capacity restrictions, and of course any responsibilities of deploying its OWN fleet no matter their location.

An extensive resource of onboarded carriers provides capacity that allows manufacturers to ship large quantities of products, regardless of size or weight. This flexibility enables businesses to meet varying demand levels across the year and avoid bottlenecks in the supply chain.

The availability of a diverse range of freight vehicles is equally important. Shippers often deal with a wide array of cargo types, from perishable goods to delicate machinery. The digital freight forwarder with an extensive selection of vehicles can cater to diverse freight requirements. This ensures that manufacturers can ship their products with the utmost care, maintaining their quality throughout the journey.

The digital forwarding process also removes manual requirements that shippers face daily as the supply chain are engaged with technology that makes allocation, notification alerts and POD confirmations more accessible with minimal time constraints.

Moreover, the reliability of freight vehicles significantly impacts manufacturers’ operations. Delays or breakdowns can disrupt production schedules, lead to inventory shortages, and ultimately affect customer satisfaction. A digital freight forwarder firstly invests in relationships with well-maintained fleet providers, adhering to rigorous maintenance schedules and employing skilled drivers and secondly an extensive resource means where there are issues the carrier is quickly replaced with an alternative. This commitment to reliability minimises the risk of unexpected disruptions and ensures timely deliveries, enhancing manufacturers’ overall productivity and customer relationships.

The importance of good capacity and availability of freight vehicles extends beyond domestic transportation. In an increasingly interconnected world, manufacturers often engage in international trade, necessitating efficient cross-border logistics and of course customs. Digital Freight Forwarders equipped with a customs team and an international network of carriers and vehicles can seamlessly facilitate cargo movements across borders, offering manufacturers peace of mind and confidence to expand their market reach.

Since our launch, FLS has developed and deployed pioneering digital solutions for the manufacturing sector, offering customers dedicated road transport and customs combined with exceptional service and value. As part of our digitalisation journey, we have invested heavily in our business systems, increasing our network of trusted carriers, and developing the UK’s largest network of carriers, whilst also improving visibility of vehicle availability and transit options for our customers.

FLS have over 15,000 carriers running over 50,000 vehicles that are engaged with our technology informing our planners digitally when they are empty, where they are and where they want to go.

With this accessibility of vehicles and digital freight forwarding process we are now able guarantee capacity for our customers for all their UK or European requirements.

Our goal is always to keep maximising the scale of our road-based supply chain, engaging the best quality vehicle, with a quick turnaround and sustainable approach.

Creating Sustainable journeysAlthough the information is focused on creating capacity no conversation regarding transport can be complete without mentioning the ever-growing focus on tackling carbon emissions. in making a difference now.
FLS sustainable approach supports manufacturers in managing and reducing their carbon responsibilities using several techniques. From allocating the right size vehicle for the load requirements to mitigating empty mileage through to sourcing vehicles based on collection proximity rather than origin depot. Reducing emissions requires knowledge, data, planning and extensive resource and a digital freight forwarder can play a strategic role.

In addition to a sustainable approach that saves carbon now, we are seeing an improving number of HVO, Hydrogen and EV vehicles within our supply chain albeit very limited in accessibility due to the cost and infrastructure restraints. We do however fully expect to be market leading in the accessibility of these vehicles and other more carbon efficient trailer options as we drive towards a carbon neutral economy, , combined with  government driven initiatives.

Shippers rely on the capacity, availability, and reliability of freight vehicles to facilitate smooth and frictionless cargo movements. By partnering with a trusted digital forwarder who offers an extensive and diverse resource of well-maintained vehicles, manufacturers can ensure their products are transported efficiently, meeting customer demands and optimising their supply chain operations. In today’s dynamic business landscape, the significance of a reliable freight vehicle resource cannot be overstated – they are the driving force behind successful freight movements and the lifeline of manufacturers worldwide.


Ieuan Rosser CEO

FLS – take SME of the Year

SME of the YearAfter being finalists for two awards at the inaugural Torfaen and Monmouthshire Business Awards hosted last night at Abergavenny Market Hall, Freight Logistics Solutions was runner up in Green Business of the year for its approach to mitigating empty freight mileage and customer carbon saver dashboard and took home the top award of the night SME of the Year.

These prestigious awards were introduced this year with the aim of acknowledging the remarkable businesses in Torfaen and Monmouthshire and to honour the dedicated and forward-thinking entrepreneurs who contribute to the thriving business community within the counties.

The SME Award was open to all organisations with less than 250 staff and a turnover less than £50million, with judges looking for those SMEs demonstrating significant growth or expansion, innovation in products, services or processes, exceptional customer engagement, effective leadership and management and strong financial results.

Ieuan Rosser, CEO, at FLS commented ‘We are delighted to have received this award, providing our customers with the very best freight transport solutions and customer service for their business is our absolute focus, delivering that in the most digital and environmentally conscious way is our mission. The Awards is testament to the hard work of the team in a very challenging freight forwarding sector, especially over the past few years. It was a very professional night and we are very pleased.

Grapevine Event Management, the driving force behind the Torfaen and Monmouthshire Business Awards, believes in celebrating and showcasing the achievements of local businesses, their innovative ideas and their relentless pursuit of excellence.

Liz Brookes, Founder of the Awards and Director of Grapevine Event Management said: “We are really excited to have launched the Torfaen and Monmouthshire Business Awards this year. By recognising outstanding entrepreneurial endeavours and the amazing companies within Torfaen and Monmouthshire, these awards will help play a pivotal role in promoting growth, fostering collaboration, and inspiring others in the region.”

The Leader of Torfaen Council, Cllr Anthony Hunt, said: “The awards have been a fantastic success and I’m delighted the council has supported the inaugural Torfaen and Monmouthshire Business Awards. The awards have been a fabulous showcase for the range of successful and innovative businesses in Torfaen and we’re looking forward to working with all our successful businesses this evening and supporting all our business leaders of the future.”

Leader of Monmouthshire County Council, Cllr Mary-Ann Brocklesby said; “The business awards has been an excellent event for Monmouthshire to host this year, a fantastic opportunity to recognise and celebrate our inspiring and ambitious businesses. Monmouthshire and Torfaen councils working together supporting future business growth, entrepreneurs and social enterprises. Well done to all involved looking forward to next year’s event”

Further details of the Torfaen and Monmouthshire Business Awards, can be found on the website

Digitalisation – the road to recovery?

Between soaring energy and fuel prices, ongoing driver shortages, supply chain pressures, and ever-escalating demands from customers against ever-lowering rewards, freight carriers are facing enormous challenges.

The freight sector, like every other, is trying to anticipate what it means to be facing a recession, what can be done to sidestep it, and what can be done to mitigate its impact on arrival? and plot a road to recovery.

Amid these ever-increasing constraints, traditional ways of operating are time-consuming, inefficient, and costly. Digitalisation of operations has a significant role to play in the sustainability of UK businesses.

FLS was born out of the EU Referendum result and launched the next day on the founding principle that the UK would have a high demand for additional freight transport and customs agents and a new breed of supply chain managers. The big benefit for the business was, as a start-up, we invested in EVERYTHING. We could take a brand-new view on the process required to be a successful supply chain manager and deploy the very latest digitalised solutions to tackle them from the off. Which we fine-tune every day.

With an estimated 30% of ‘commercial’ journeys being made empty, someone somewhere is paying for that, if not least the planet, carriers must recoup all their costs somewhere, so there was plenty of scope to improve this situation.

The Digitalisation of all our processes and the management of the data this creates has transformed the way we move and manage freight. Our data insights help shippers streamline their supply chain, optimise their deliveries, save time, save money, save carbon, and plan their future freight movements and costs. While carriers benefit from better operational efficiency, more full truck loads, and reduced empty journeys. By harnessing technology to optimise freight forwarding, FLS strives to be a very forward-looking company in a traditional industry.

Digitalising road freight logistics

In the transport industry, technology-driven companies are increasing efficiency whilst maximising profitability and flexibility for shippers and carriers, while also addressing transport’s role in climate change. And there is room for improvement in every aspect of the supply chain, from the first mile to the last.

But what value does digitalisation bring to commercial road freight? Why does digitalisation matter?

Traditional freight forwarders are logistics experts who coordinate freight transports as an intermediary between a shipper and a carrier. Most of the logistics industry is still traditionally operating with inefficient processes. People miscommunicate with one another, an important document goes missing, and trucks drive back to their starting point empty. That’s where digitalisation can step in.

Digital freight forwarders act as the connector between shippers and carriers and also act as an optimiser. Digitalising and automating road freight logistics processes saves money for shippers and increase earnings for carriers because inefficiencies are eliminated or reduced, and enormous commercial value can be extracted from the data managed.

A major distinction between traditional logistics and digitalised logistics is the creation and structuring of data. This allows digital freight forwarders, and the shippers and carriers who use them, to benefit from a wealth of data on past shipments, run an analysis of operations, and continuously improve on inefficient processes. If a carrier consistently runs late, we can easily identify this and address the problem with a quick look at the real-time GPS data. Algorithms identify the problem and flag it so human beings can check, anticipate, and act if the carrier is indeed running late. Routing algorithms can save fuel locations more effectively thereby avoiding empty miles driven. and inefficiencies by routing vehicles in a more efficient path and connecting them to their pickup and drop off.

The FLS system also focuses on real time proximity to collection points, we are not deploying carriers because their depot is near to your collection point, we are deploying carriers based on the proximity of an available vehicle regardless of its origin depot. If it’s a load to go to Germany and you’re in Doncaster, we may engage a truck that’s about to pass you on route home who has just delivered locally. It means the collection miles you are responsible for is 0 rather than the distance travelled from the vehicle’s depot location at time of booking to your collection point.

The FLS system also focuses on real-time proximity to collection points, we are not deploying carriers because their depot is near to your collection point, we are deploying carriers based on the proximity of an available vehicle regardless of its origin depot. If it’s a load to go to Germany and you’re in Doncaster, we may engage a truck that’s about to pass you on route home that has just delivered locally. It means the collection miles you are responsible for is 0 rather than the distance travelled from the vehicle’s depot location at the time of booking to your collection point.

Digitalisation also means we track our prices very carefully, fundamentally we make sure our prices track at least 5% below the market average (acknowledged via the TEG Freight price index*) Our Ai pricing tool also makes price recommendations based on what is being paid for hundreds of similar jobs on the same vehicle against similar delivery channels. Making sure our customers are getting tangible value for money against market rates.

Realtime visibility, access to capacity in the market, and innovation are what shippers need to help them plan ahead, save time, make cost savings, and most crucially keep their supply chain moving.

Technology in road freight isn’t limited to digital freight forwarders. Like FLS, players throughout the freight ecosystem could adapt their day-to-day business and longer-term planning to take advantage of the opportunity tech solutions provide. Software as a service (SaaS) companies, for example, provide solutions directly to shippers and carriers and are now making serious contributions to performance and profitability. Overall, digitalisation is an opportunity to use the most advanced technology to make traditional road freight logistics simpler, more efficient, and of higher quality for everyone involved.

Technology’s human touch

We focus on technology supported by people rather than people supported by technology. Although innovation is central to what we do, we understand how important it is to have a human touch behind our technology – to listen to our shippers and carriers, act on any feedback that they give us, and communicate potential changes that we make with them, so they’re always informed.

Market opportunities, government policies, the environment, and technology are driving fundamental shifts in the expectations for road freight transportation. The transport industry is changing, both globally and domestically. This shift was apparent even before the pandemic put newfound pressure on supply chains.

Construct the foundation of our future on the following principles:

  • Digitalisation
  • Low carbon
  • Working with advanced fuels

To a certain extent, these three principles are already changing the road freight industry for good. Technology is driving unprecedented upgrades in transparency, analysis, and control over trucks, goods, and fuel usage, which in turn is reducing greenhouse gas emissions. The future is already here.

Low carbon solutions for road freight transport

The logistics industry is amid a fundamental change for the better – a change towards low carbon operations and carbon monitoring becoming the standard. Please see my other blog on this…

Many of the world’s largest companies have implemented best practices regarding carbon: Coca-Cola will reduce emissions by 25% by 2030 and be carbon neutral by 2040, IKEA will be climate positive by 2030, AB InBev will reduce emissions by 25% by 2025, and Amazon will be carbon neutral by 2040.

With these types of goals in place from the world’s largest companies, there is a strong demand to push and implement clear, provable reductions in carbon responsibilities from all the players in their supply chains.

The biggest step changes will be with the sectors replacement of diesel vehicles with new fuels.

Driving with advanced fuels (battery, bio, hydrogen) can lower carbon emissions by up to 90% versus fossil diesel. But better fuel choices for carriers’ vehicles are still very expensive for the sector and availability is poor, so your customers will be looking for you to manage your freight transport in the most cost and carbon-beneficial way, wherever possible.

The transport companies of the not-so-distant future will all have three characteristics in common: they will be digital, low carbon, and focus on advanced fuels. We know that change is here and that the time to act is now. Implementing these best practices isn’t necessarily easy – but it is necessary for the transport companies of the future.

FLS is one of those companies – as a manufacturer getting your freight transport partner right can be the difference in leveraging new clients and losing old ones.

The transport sector and its shift to digitalisation has a strategic part to play in the UK’s Road to recovery from this ensuing recession, the UK must have cutting-edge, forward-thinking, technology-driven freight forwarders/agents who maximise and optimise the resource we have and fully exploit the UKs potential for recovery and growth.

*TEG index is referencing logistic company to logistic company pricing

Ieuan Rosser CEO


FLS are a fantastic team of people, from the top management down. Every member of the team I have had the pleasure to work with has been extremely helpful and has provided a fast effective solution to the requirement I have given them

Logistics Manager

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